Don't see your question answered here? Visit our Help Desk and submit a ticket.

Care Management & Delivery FAQ Masterlist

AlayaCareAlex Administrator admin

Here is a list of all current FAQs related to Care Management & Delivery. Click on any of the links below to be taken directly to the answer.

Please use this document as a troubleshooting reference guide. If issue is not resolved after going through the steps in this guide, please search through Zendesk articles or have your super user submit a Zendesk ticket.

💡 Support Tip: You can troubleshoot the issues below in your staging environment

General Questions

485 Issues

This post will answer the following questions:

  • I'm getting a 500-server error when trying to view 485. In the error message it has the URL for API clinical, what does this mean?
  • Why are equipment/supplies populating into the 485 for discharged service?
  • Why are the equipment and supplies not populating into a 485? 

Help us improve! Was this FAQ helpful?

Care Management & Delivery FAQ Masterlist 0 votes

0% 0 votes
0% 0 votes