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Caregiver App - January Release - New Improvements in Medication 2.0
Dear Beta Testers, Hope you had a good time during the holidays and welcome back! We're excited to share some updates in the upcoming January (targeting 100% rolled out by January 16). 🕰️ Android & iOS: Resolved the time zone glitch in Medication Administration, preventing errors during documenting scheduled…
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📊 Beta Testing Feedback Survey: Your Feedback Matters!
We're grateful for the fantastic feedback and suggestions received over the past month. Get ready for a survey dropping next Tuesday (December 19th)! We want to capture your thoughts on the beta testing experience and our new feature on the Caregiver App. Kindly check your email, and spare just 2 minutes to complete the…
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Caregiver App - Start Testing the New Medication Administration Feature
We are thrilled to announce that the new Medication Administration feature on the Caregiver App is now ready for beta testing! We invite you to be among the first to experience this feature. Your feedback is invaluable to us as we work towards creating a seamless and user-friendly experience for our nurses. 🚀 What's New…
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Caregiver App - New Improvements in Medication 2.0
Dear Beta Testers, We're excited to share some updates in the upcoming December release (targeting 100% rolled out by December 14). 🕒 iOS - Correct Administration Time Display: The administration time you input will now be accurately displayed after a successful save. 🚀 Android & iOS - Faster Medications Profile Loading:…
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Caregiver App - Medication Administration Demo Videos
Try to test out below main workflows below in your UAT environment on your phone. Document Multiple Administrations Document An Administration for A PRN Medication Edit A Documented Administration Document An Unplanned Administration
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User Guide for Medication Administration (Caregiver App)
Hi everyone, The user guide for Medication Administration on the Caregiver App is now available:
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FAQ
How can I administer medications on the Care Worker App? Medication administration is currently under development for the Care Worker app. Participating in the beta program for Medication Administration on Web will provide you early access to Med Admin on mobile when it is available. Why are certain medications not shown…
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Web - Medication Administration Demo
In addition to the user guide. Here are a few short videos that explore the different workflows made possible by Medication Administration on ACC Meds 2.0 on the web app. Introduction: Documenting an Administration Unplanned Administrations and Reports Reports and Editing Past Administration Events Early and Late…
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Legacy Feature Discontinuation
With the introduction of new features, my team and I have some questions regarding the legacy features. Is there a specific timeline or strategy for the phase-out of these legacy features that AlayaCare can share? Beyond release notes, are there other methods through which AlayaCare communicates these updates?…
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Client Private Pay Arrears
Our Finance Team is looking for a way to "flag" a clients file when they are in arrears for payment. The thing is, the client may be in arrears for Private Pay but still able to be scheduled for HCCSS funding. We would not want the flag to flow to front line staff on the mobile app, we would also want to set roles and…
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Med Administrations when when no visits are booked
HI Everyone, We like to enter full medication profiles for all of our clients regardless if it is a medication that would normally be administered outside of our scheduled visits. In these instances the medication would often be administered by a family member or another agency we might be working with as a team.…
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Notifications - Progress Note
Hello, I am wondering if AlayaCare can look into a feature to add for having a notification for notes coming through under progress notes.
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Hello Med Administration Beta Testing Group!
I'd like to take a moment to thank you for participating in our beta testing of Medication Administration via the web application. Your feedback is vital to the success of the feature, so we want to deeply understand what is and isn't working well for you. To that end, we want to know everything… the good, the bad, and the…
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Quarterly Release Webinar Recording - Summer 2023
Hi CSS leaders! Last week, our market leaders and product experts hosted our Summer 2023 Quarterly Release Webinar. During the webinar, they covered all of the features that have been developed over the last quarter and shared details about the upcoming direction of AlayaCare Cloud. In case you missed it, the recording is…
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June 27 - Quarterly Release Webinar
Hello CSS leaders! This afternoon from 12:30pm ET to 1:15pm ET we’ll be hosting our Summer 2023 Quarterly Release Webinar. During this live webinar, we’ll be covering all the features that have been developed over the quarter and giving you the opportunity to ask your questions about the upcoming direction of the software…
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Medication Administration Record (MAR) Issues
We are having a few major issues with the Medication Administration Record (MAR). It's creating huge risk for clients and the agency. Client photo is not included on the printed MAR. This is a best practice for medication administration - one of the 5 rights. Without the photo you cannot confirm that you have the right…
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Failed Verifications
Last week we did pay role and had no failed verifications showing when we pulled the pay roll report - today we are seeing a whole bunch of visits missing from the pay roll report that were not verified - yet not see in failed verifications>? Why did this happen? Kim
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Reminder: We want to hear from you on Visit Verification!
Hello Members! A few weeks ago we posted a poll asking if you have or are in process of moving to Visit Verification and offboarding from it’s predecessor Visit Approval. We would love to hear you from on whether you are on your way to Visit Verification to provide the insights to our product team for their planning!…