The Employee Job Title is missing. We need that information available and we currently have it in the current window. We were specially told by AlayaCare to put information in the Job Title FCF because it would be visible in these locations so it needs to be in the NVD as well.
When I copy a recurring visit in a facility, change the start & end time, I get an unknown error
My team is beginning to start our workflow testing. We already have major concerns about how the Overview page provides us less visibility of the pieces we need and provides unneeded information (e.g. white space, facility (which just prompts an error right now anyway) etc.) When is the customization of the Overview going…
Hi, We do not use the 'emergency response level' and it is not currently on our visits. Is there a way to disable this from appearing on the visit
Hello, Appreciate the 'match' page might still be under development, but some initial user feedback. When using Best Employee Matches Ability to filter out fictitious employees When searching for an appropriate support worker, we are unable to filter out office based coordinator roles (employees who are fictitious) Ability…
Our workflow has Skill indications in our Interventions. The New Visit Dialog requires us to leave the Overview to click on the Care tab. The Interventions on Care then requires the Schedule to either click back and forth to check that the required Skills are added to the visit, or write down on a piece of paper all of the…
Tried adding a premium to a visit, and only can add whole numbers. Can you explain why? We use 0.17=10 minutes, 0.25=15 minutes, etc. Will premiums now have to be entered in minutes? Thanks
When we came on we were informed that all features of Procura would be available as a "like-for-like". However, we have a couple gaps that have never been resolved, gaps that have caused negative impacts to our scheduling departments, the clients, the employees and will only get worse as we implement AlayaCare at more…
Here is some of the feedback that we have gathered from internal testing: Having the visit notes feature visible when opening up the visit is an asset; less clicks is great. Found the size of the window jarring, as it is much larger than the current window, however after testing further enjoyed the size for readability.…
I want more information on how Roles and Permissions will impact the Client Visit window. I think this merits it's own thread. We already struggle with AlayaCare's Roles and Permissions not being granular enough were certain features are paired, or triplicated instead of being their own R&P (think create, edit, and delete…
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