I have been asked about the offline security of caching the data to private phones. How is it secured?
Hi @MalWarland
Confidential data is stored on the mobile device only when needed. If the offline mode is enabled a user will be able to locally download caseload information to a dedicated repository. If the user explicitly logs out, the data is wiped off. However, if the user logs out due to session timeout, the data on the device is not deleted by the app.
When not in offline mode, network access is required to access information and resulting data is then stored in the device’s cache.
There are settings on ACCloud to manage the number of days that can be downloaded - which can be found in System Settings>Offline Cached Data Window (in days)
Thanks!
